
7. Market analysis and Marketing Concepts
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Marketing & Marketing Reasearch
The marketing of the environment is of use to determine optimal market
policy and good advertisement and promotion structures. The marketing of
the environment has been divided into the groups of demographics, competition,
regulatory forces, social structure, psychology and consumerization.
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Demographics: There may be illustrated many figures about the demographics
of the USA and the related regions. The most important figures that affects
the business of the circus are listed below:
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Yearly income level: The income level bears the wealth of the people. The
potential customers are above a certain level of an income level. The average
earnings of a family is estimated as $30,000 , which implies that the USA,
with its wealthy people can stand a big circus. Also,the region where the
business is condensed is richer than the average. Additionally, the GNP
levels and ranking with respect to the state is a tool for price determination.
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Distribution of income level: Probably the poorest and the richest portion
of the population will not be attracted by the circus. According to the
marketing book of Berkowitz, most of the population is condensed in the
other section of the income level. This means that the market will not
be affected by the irregular distribution of the income level.
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Urbanization: Mostly the urban people are interested in the circusses and
the circusses are constructed at the citites. 75% of the US people live
in the cities. Hence city to city routing of the tournees would be optimal
for the company.
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Education level: The educated people are more attracted by the quality
service of entertainment. They see worth of paying an amount of money for
the service. Also education bring an increase in the dynamic population
of the women in the society. Therefore more people can come to the circus
for the country of USA, where education level is high.Also education brings
the use of readings and internet, which are good ways of the advertisements.
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Marriage: The fraction of the marriage implies more children and better
income level (since the married pairs are older, hence richer than others).
This is an advantage to create a demand for the children and the family.
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Average age: The average age is also important. The audiences of the circus
are mostly composed of young people and middle-aged people. The average
age of US citizens is 31, which is higher from the optimal, but not very
bad for the pool of the potential customers. Also the data about the distribution
with respect to ages are important to make segmentation among age groups.
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Desire for quality: The quality service can only be sold to the people
who desire quality. The American people fits to the needs of the market
for the quality service.
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Competitors: There are three big competitors in the region, one at Wisconsin,
one at Canada and one at Florida .The one at Florida, called Ringling Brothers
(www.ringling.com), is the most powerful circus in the southeastern region
with its big organization and attractive tournees all over the region.
The data of this circus are available to determine the pricing of the industry,
the intercepting schedules of the tournees and many other use. The competition
may be examined in three different aspects for the bearing of our organization:
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Substitutes: additional to the tournees of the competitors, the concert,
sport activities and other social activities may be a substitute for our
service.
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Powers of buyers: are important for obtaining enough demand and setting
optimal prices.
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Market entry barriers: may be viewed from the customers as cost of switcing
to the new service, changes in the habits and tastes. Really there is no
cost of switcing to our new circus. We are proposed to give better or equal
service with less price. The tastes and habbits of the customers may be
a problem in the initiation of the business plan.
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Regulatory forces: State of the country permits any business to improve
the liberal economy. This brings free competition. The regulations about
the organization, price and promotions should be obeyed.
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Social structure:can be viewed from the social class and culture perspectives.
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Social class: Most of the population (according to Evans/Berman in marketing
book) is condensed between the upper lower and the upper middle social
class, which is desired for the business situation.
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Culture: The more culture, the more quality and more demand is applicable
for the USA.
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Psychology: The concepts of the psychology of the people of the concern
should be clearly identified by face to face interaction and by the secondary
sources to gain data for the marketing and product strategies.
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Consumerization: The social structure of the USA permits better customer
relations through consumerization.
B. Project Stategy, Marketing Costs & Revenues
Many happy returns are prospected as long as a well established, long
lasting and cost effective market research is made. There will be three
simulateneous marketing efforts to be made in order to achieve this goal.
First of all the already exisiting markets should be concentrated, which
is basically achieved by the company marketing team working in the headquarter
location but also making trips to the sites. This team should be making
regular customer surveys in order generate demand being affected by the
existing shows quality and uniqueness, festival programs and dates (competitors
progressive tournee routings and dates) and the shows and prices of the
competitors. These surveys include the currently operated 46 cities for
the time being, however this is also the basic methodology to determine
the number of shows to perform, demand structure and the performance dates
and times in the progressive cities in which the performances will be made
in the future. Apart from the regular marketing people salaries basic marketing
costs is assumed to be as follows with regard to www.shanepaul.com,
and assuming annual sales of around $7,000,000:
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Marketing materials: $ 25,000
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Nespapers/magazines: $ 20,000
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Trade shows: $ 30,000
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Marketing staff expenses: $ 150,000,
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Yellow pages: $ 1000
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In sum: $226,000
In addition to these basic efforts offical ticket sales can
be made through outer channels like giving ticket sales rights to the television
and radio stations, popular magazines and stores. These sales offices can
be given commisions over the tickets sold, which is assumed to be 5% of
annual total sales, which equals $7,020,000*5%=$351,000
A final strategy for the marketing is to get use of internet
and publish an offical web page of the circus making ticket sales, presenting
tournee
routings, customer surveys, stage performances etc. For a detailed analysis
of marketing cost reductions due to internet refer to Nathaniel Boronstein
(nsb@nsb.fv.com),
Mark Hornung (mhornung@pa.hodes.com),
Jerry Neece (jerry.neece@corp.sun.com), and Josh Reynolds (sensei@brain.com).
The following basic areas stand for potential savings:
a) Hard Costs
- Expense reduction
Reduced printing/copying/brochures
Posting FAQs, patch distribution
Job postings
Reduced use of corporate processing/storage/networking
resources
- Revenue increases
On-line catalogs and other electronic commerce
Incremental channels and geography
b) Soft Costs
- Increased productivity
Remote access of information in support of field sales,
telecommuting
Research, via search engines, customized news feeds
Personal home pages/FAQs
Increased accuracy and timeliness of information
Cross pollenization of engineering project information,
yielding
new synergistic products
- Increased Customer Satisfaction
Accurate, easily, and timely information access
"No salesperson will call"
- Corporate and Brand Image and Awareness
Internet "presence" at a low cost per viewing
Incremental target markets - Internet enabled
- Improved Employee Morale
Sharing of work and interests with coworkers
The joy of Self expression (For Type B's)
To be instructive for the dimensions of a cost saving
BTW, Sun saved an estimated $1.3 million in January alone with SunSolve
(http://sunsolve1.sun.com/), about a third of it in people costs, and distributed"
21,586 pages of product literature behind
http://www.sun.com/smi/Products.html/.
The internet marketing is progressed in parallel to other sources whichis
the usual practice in the circus world, and this will cost around $2,000/year.
To summarize a total cost of around $579,000 is to be
incurred due to marketing effort. The pricing strategy to be followed is
presented in the Financial Analysis section, where the basic price discrimination
is made among the tournee cycles. However other pricing policy taking into
account the age groups, seat location and the performance time will be
applied in the future as the number of performances per day, and the circus
audiance capacity change.


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